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Explore CollectionsReliable worldwide express courier services and our 30-day effortless return guarantee.
Every WETYUY order is packed in a signature protective dust bag and sturdy rigid shipping box to ensure your handcrafted piece arrives in immaculate condition.
| Destination | Courier & Method | Estimated Delivery | Cost |
|---|---|---|---|
| United States & Canada | DHL Express / FedEx Priority | 3 – 5 Business Days | FREE (Orders > $100) |
| United Kingdom & Europe | DHL Express | 2 – 4 Business Days | FREE (Orders > $100) |
| Australia, NZ & Asia | FedEx International Priority | 4 – 7 Business Days | FREE (Orders > $100) |
| Orders Below $100 | Standard Tracked Airmail | 5 – 9 Business Days | Flat $15.00 |
As soon as your shipment is picked up by the courier, you will receive an automatic email containing your DHL/FedEx tracking number. You may also track directly in your account dashboard.
We take tremendous pride in the sculptural quality of our leather goods. If you are not completely enchanted with your piece, you may request a return or exchange within 30 days of delivery.
Simply send an email to our concierge desk at xiao81481@gmail.com with your order number and the reason for return. Our team will issue a return authorization and provide step-by-step courier instructions within 24 hours.
Once your return is received and inspected at our atelier, your refund will be processed back to your original payment method within 2 to 3 business days.